Implementation Specialist

At Fleetworthy Solutions, our brand reflects an evolution of over three decades of providing compliance services and solutions that exceed state and federal standards through the combination of data, technology and experienced people to improve compliance visibility, and ultimately make the roads safer.

As our company continues to grow, and thrive, we are looking for an implementation specialist to help guide new customers through onboarding and set them up for success using our solution. 

Our Implementation team specializes in creating a great first impression!  We take safety and compliance seriously and want to ensure we guide our customers in setting things up the right way and getting the data into our solution quickly and effectively.  Our implementation team helps with new customers as well as existing customers adopting new modules and collaborates closely with our sales and account management teams as well as our Client Services team.

This position will report in to an office daily. This is not a remote position.

Job Duties:

  • Effectively kick off new customer relationships, delivering a great customer experience
  • Get the details right, making sure customers are set up as expected to meet their desired outcomes
  • Enable customers to achieve success with their program by providing education around purchased items and training on processes and software.
  • Educate internal stakeholders on customer needs through excellent communication and collaboration with Sales and Client Services teams

Qualifications:

  • Excellent communication, listening and presentation skills
  • A can-do attitude and willingness to adapt and learn in an ever-evolving space
  • A real team player and collaborator both internally and externally
  • A problem solver
  • Attention to detail
  • Bachelors or Associates degree (Business degree or equivalent experience preferred)
  • 2-3 years experience in customer-facing roles or project management
  • Industry experience a plus

Apply for this position

Please apply using the application form below.

Resume

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Cover Letter

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