At Fleetworthy Solutions, our brand reflects an evolution of over three decades of providing compliance services and solutions that exceed state and federal standards through the combination of data, technology and experienced people to improve compliance visibility, and ultimately make the roads safer.

As our company continues to grow, we are looking to fill Regulatory Service Representation positions on our Licensing team in the Waxahachie TX office. All position are in-office, NOT remote.

Under general supervision, this position will provide excellent service to the organization’s customers to reach the best possible outcome keeping both the customer satisfaction and organization in mind.

Qualifications:

• High School diploma or equivalent
• Excellent customer service, communication (verbal and written) and collaboration skills
• Must be friendly, personable and results oriented
• Possess the ability to exercise discretion and independent judgement with respect to matters of significance
• Must be able to multi-task and be comfortable working with all types of customers.
• Knowledge of Microsoft Office Suite including Outlook 365, Word, and Excel.
• Ability to learn, understand and utilize the company and department systems.

Responsibilities will include:

• Addressing and resolving customer inquiries, problems and complaints regarding products and services in a timely manner.
• Enters all required information into systems / database to create and maintain accurate records and ensure accuracy and timeliness.
• Accurately enter and process data as provided, with supervision.
• Prepare documents, inquiries and correspondence as needed.

If you possess the following abilities, apply today!

• Organized, self-motivated, and deadline driven.
• Able to multi-task and effectively manage time.
• Comfortable working with all types of customers.
• Solid listening, written and verbal communication skills.
• Desire to take personal responsibility to complete tasks and solve problems.
• Able to perform tasks and complete projects with minimal supervision.
• Able to maintain a positive and professional attitude.
• Able to sit at desk for extended periods of time.

Minimum Requirements:

• High School diploma or equivalent, Associates degree or higher preferred.
• One year experience in a customer service environment or service industry.
• Excellent communication and time management skills.

Job Type: Full-time

Salary: $16.00 – $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Waxahachie, TX 75165: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Excel: 2 years (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person