Fleetworthy Solutions is a rapidly growing provider of transportation safety and compliance solutions. Headquartered in Madison, WI, our mission is to make US highways safer by revolutionizing driver and fleet compliance management.
We are currently looking for an Account Manager to work in our Madison office. This person will be responsible for maintaining and further developing customer relationships to provide consistent service and communication levels and effectively incorporating and establishing best practice methods to achieve increased customer satisfaction.
PRINCIPLE JOB RESULTS AND DUTIES include:
- Supporting new sales opportunities by identifying upsell opportunities in the existing book of business and partnering with the sales team on new engagements.
- Serving as a trusted partner to clients through timely resolution of needs, effective communication, and knowledge sharing surrounding best practices, and building positive, trusting relationships with assigned clients.
- Develop an understanding of our client’s business objectives, making sure their needs are addressed daily, and develop and maintain understanding and insights into key account stakeholders and client business requirements.
- Develop an in-depth understanding of the products, features, and functionality and work closely with the sales team to ensure clarity on the services the client has purchased, and ensure those services fit the client’s needs.
EDUCATION AND/OR EXPERIENCE:
Associates degree in Business or Marketing or equivalent work experience with 2 years previous account development, sales, and client relationship experience. Previous experience in the transportation industry is preferred.
KNOWLEDGE AND SKILLS:
Strong written and verbal communication, client relations, and presentation skills. Strong skills in Excel, PowerPoint and Word. Ability to learn quickly and work autonomously as well as collaboratively, along with a strong attention to detail.
Candidate must be willing to travel 10 – 35% of the time, often outside of WI